Question 1

Is PDF Unlock Pro free to use?

Accepted Answer

Yes. Removing the password from a PDF you own is completely free. There is no sign-up, no watermark and no hidden charge for the core unlocking feature.

Question 2

Are my files stored on your servers?

Accepted Answer

No. Your PDF is processed only for as long as it takes to remove the password, then it is automatically deleted. We do not keep permanent copies of your documents.

Question 3

Is PDF Unlock Pro secure?

Accepted Answer

Yes. All transfers happen over an encrypted HTTPS connection, files are handled with randomized names, and everything is wiped right after processing. We never share your documents with anyone.

Question 4

How long are my files kept?

Accepted Answer

Files are removed automatically as soon as your unlocked PDF is ready to download. Nothing is retained permanently and no backups of your files are made.

Question 5

Can I unlock any PDF?

Accepted Answer

You can unlock any PDF that you own or are authorized to access, as long as you know the correct password. PDF Unlock Pro verifies the password before removing it — it is not a cracking or bypass tool.

Question 6

Why does my PDF ask for a password?

Accepted Answer

PDFs are often password protected to keep sensitive information private — for example bank statements, contracts, invoices or medical records. The password ensures only authorized people can open the document.

Question 7

What happens if I enter the wrong password?

Accepted Answer

Nothing is changed. If the password is incorrect, the tool tells you immediately and asks you to try again. Your original file stays exactly as it was.

Question 8

Is there a file size limit?

Accepted Answer

Yes, the maximum supported file size is 25 MB, which comfortably covers the vast majority of everyday documents.

Question 9

Can I use PDF Unlock Pro on mobile?

Accepted Answer

Absolutely. The tool is fully responsive and works in any modern mobile browser on both Android and iOS — no app installation required.

Question 10

Does it work on Mac?

Accepted Answer

Yes. PDF Unlock Pro runs entirely in your web browser, so it works perfectly on macOS with Safari, Chrome, Firefox or Edge.

Question 11

Does it work on Windows?

Accepted Answer

Yes. Any Windows computer with a modern browser can use PDF Unlock Pro — there is nothing to download or install.

Question 12

Can I unlock scanned PDFs?

Accepted Answer

Yes. If a scanned PDF is password protected and you know the password, PDF Unlock Pro can remove the password. The scanned pages themselves are preserved exactly as they are.

Question 13

Do you keep copies of my documents?

Accepted Answer

No. We never keep copies. Once your unlocked file is delivered, the uploaded file and the generated output are permanently deleted.

Question 14

Is my data encrypted?

Accepted Answer

Your files are transferred securely over HTTPS, which encrypts the data in transit. Combined with automatic deletion, this keeps your documents private throughout the process.

Question 15

Can businesses use this tool?

Accepted Answer

Yes. Freelancers, teams and businesses can use PDF Unlock Pro to remove passwords from documents they own or manage, such as invoices, reports and internal files.